All international orders are shipped fully tracked Royal Mail.
International Delivery Tracked & Signed For - £9.99 (7-10 working days)
Please note during the COVID-19 outbreak, Royal Mail have been experiencing delays which may impact international orders delivery time.
We are not responsible for any import or custom fees associated with your order, please check your country's regulations to see if there will be any additional costs.
All UK orders should arrive within 3-7 working days but from to time to time there can be delays with Royal Mail.
Check your tracking link to see the latest updates from them. If you have not received your tracking link, email us at support@lemonmusicstore.com and we will give it to you.
If you feel your order is late or missing, please contact us.
If your Royal Mail tracking link says your item has been delivered but you still don't have it, please follow these steps before contacting us:
- Double check you have entered the correct shipping address. We are not responsible for your order if you have entered the incorrect delivery address.
- Check that no one in your house has taken in the delivery.
- Check with your neighbours to see if it has been delivered there.
- Check in any 'safe places' around your property.
If you are unable to locate your item, please get in touch with us so we can look into this further.